Frequently Asked Questions...with Answers
Here are some questions we frequently hear from patrons and guests:
How do I renew and/or request items?
There are three ways to renew and/or request items:
1. Online using the My Account link from the library's website.
2. Call us at 412-531-1912 and press #2 for renewals or press #3 for requests.
3. Visit the library and renew items at the circulation desk or request items at the reference desk.
How can I support the library?
There are many ways you can help support the library. We offer a variety of monetary donation options. You can volunteer your time. You can also join the Friends of the Library organization. We thank you for your interest in supporting the library.
How do I get a library card?
You can get a library card by visiting the library's circulation desk with a photo ID and proof of current residency in Allegheny County. Acceptable forms of I.D. are your driver's license, passport or visa. Acceptable proofs of ID are utility bills, mortgages, leases, credit card statements or any other piece of official mail that includes the name on your ID and your current address in Allegheny County.
Will my library card work at the Mt. Lebanon Public Library?
As long you have an active card issued by a public library in Allegheny County, your card will work at the Mt. Lebanon Public Library.
Does the library have computers for public use?
Yes. We have over 40 public computers installed with MS Office 2010, Internet Explorer, Firefox, with Internet content filtering software to protect our young patrons. Our computers also have adaptive device technologies for patrons with hearing and vision impairments.
Can I print my documents at the library?
Yes. We have black and white and color printing available from our public machines at .25/page for b&w and .50/page for color. You can access your documents online or bring them on cd-rom or flash drive. Note: our computers no longer have floppy disk drives.
Can I use my laptop to get on the Internet at the library?
Yes. We have free wireless Internet access throughout the library. All you need is an active Allegheny County library card...and a laptop.
Is there wireless printing at the library?
The library offers wireless printing to patrons with an active Allegheny County library card and a laptop. There is a charge per page for printing and you will need to add a print client to your laptop.
Does the library have photocopiers?
Yes, we have one black & white copier available to the public at .25/page and one color copier for public use at .50/page.
Does the library have a fax machine for public use?
No. We do not currently offer faxing service to the public.
Does the library have an afterhours bookdrop?
Yes. We have a bookdrop located on the Castle Shannon Blvd. side of our building that is open 24hrs for books and media items. (note: items dropped off while the library is closed will not be checked in until the library opens again for business.)
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